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Shipping Policy

Shopping Notes

  • Depending on your area, please allow 1-3 days processing time required to ship from the warehouse and 1 to 45 business days in transit for delivery.
  • Most of our orders are shipped from US warehouse in California and Illinois or Shenzhen. If you are US consumer purchaser, the package would be shipped within 1-2 working days depending on the distance away from our warehouse.
  • In the USA, the carrier is the UPS, USPS, Fedex. * Due to the busy holiday period, processing times are slower than usual. Thanks for your patience of waiting.
  • As for other countries, our shipping services include air transport service, sea transport service, special line service, express line service, global freight forwarding service etc. * We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays.

Shipment processing time, Shipping time, Shipping method (Only suitable for USA)

  • All orders are only processed within 12-24 hours if the inventory is available (Monday-Friday). Orders placed on Friday-Sunday or holidays wouldn’t be processed for time difference and our warehouse colleagues are off-working or on vacation.
  • It's our goal to make sure your order is processed quickly and efficiently.
  • We will ship your order within 24 hours from the US. (In very few cases, we can't within 24 hours, but we promise to ship it within 2 business days.)
  • Please allow 2-7 days for your shipment to arrive at your address, not including holiday and other emergencies special time.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Orders are delivered by UPS, USPS and FEDEX. Any specified express requested is not allowed.

Shipping rates & delivery estimates

  • Any delivery dates provided by Aiper are estimates. We will send you an email when your order has shipped and you may review your order and shipping & handling information on your Aiper account if you have registered. 
  • For more shipping information, you could contact us by leaving a message. We will get back to you within 24 hours.

Shipment to P.O. boxes or APO/FPO addresses

  • Aiper ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. But the extra fee would be charged. Please leave your personal address instead.

Shipment confirmation & Order tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties, and Taxes

  • Aiper isn't responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

  • Aiper products are shipped to worldwide but generally, only free shipment for US.
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